Privacy Policy

1. Who we are

PJFC BV is a private limited company (besloten vennootschap) incorporated under the laws of the Netherlands. Our registered office details are shown in the footer of our Website. This Privacy Policy applies to all products and services offered under the PJFC name, including mobile and desktop applications and SaaS products.

2. Scope

This Privacy Policy applies to:

• Visitors of our website(s);
• Users of our mobile and desktop applications (iOS, Android, Windows, Linux, web);
• Users of our SaaS products; and
• Anyone who contacts us via the contact form on our Website.

3. Personal data we process

Depending on how you use our Services, we may process the following categories of personal data:

Account data

• Name or display name;
• Login identifier (for example email/username, depending on how the app is set up);
• Hashed passwords or authentication tokens.

Contact data

• Name and any details you provide when you submit a message through the contact form.

Usage and device data

• IP address, device type, operating system, browser type and version, language settings;
• App and feature usage (for example which screens are opened, timestamps, basic interaction events);
• Technical logs and crash reports.

Payment and billing data (for paid services)

• Transaction IDs, payment status and limited billing details as provided by our payment provider or app store;
• We do not store full payment card numbers ourselves.

We do not intentionally process special categories of personal data (such as health data, religious beliefs, political opinions etc.). If you choose to share such information with us, we will delete it where reasonably possible or only process it if strictly necessary and lawful.

4. Purposes for processing

We use personal data for the following purposes:

Providing and operating our Services

• Creating and managing user accounts;
• Enabling you to use our apps and SaaS features;
• Remembering settings and preferences.

Customer support and communication

• Responding to questions submitted via the contact form;
• Providing technical support and troubleshooting;
• Sending important service messages (for example, security or legal notices).

Improvement and security

• Analysing how our apps and Website are used in order to improve stability, performance and usability;
• Detecting, preventing and addressing bugs, abuse and security incidents.

Administration and legal obligations

• Maintaining business records and accounts;
• Complying with tax and other legal obligations.

Marketing (only with consent where required)

• Sending optional product updates or newsletters, only if you have explicitly opted in.

5. Legal bases under the GDPR

We process personal data on the following legal bases under Article 6 GDPR:

• Performance of a contract: where processing is necessary to provide our Services to you;
• Legal obligation: where we must retain data for accounting, tax or other legal requirements;
• Legitimate interest: for example to improve, secure and monitor the use of our Services in a proportionate way;
• Consent: for specific purposes such as certain types of marketing or non-essential cookies.

6. Sharing of data with third parties

We do not sell your personal data. We only share it with:

• Service providers (processors) who process data on our behalf, such as hosting and cloud infrastructure providers, analytics and crash-reporting tools, payment service providers and app stores, and communication infrastructure providers.
• Public authorities when we are legally required to do so.

If any service providers are located outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as EU Standard Contractual Clauses, unless the destination country is recognised as providing an adequate level of data protection.

7. Retention periods

We do not keep personal data longer than necessary for the purposes for which it was collected, unless we are required by law to keep it for a longer period.

• Account and basic usage data: as long as your account is active and for a reasonable period thereafter for backup, security and record keeping;
• Transaction and invoicing data: typically at least 7 years to comply with Dutch tax law;
• Support and contact messages: generally up to 2 years after the request has been handled, unless a longer retention is needed for legal reasons.

8. Security

We take appropriate technical and organisational measures to protect personal data against misuse, loss and unauthorised access, such as encrypted connections (HTTPS/TLS), access controls, regular updates and backups. No system can be completely secure, but we aim to reduce risks as far as is reasonably possible.

9. Cookies and similar technologies

Our Website and web-based Services may use cookies and similar technologies to make the site function correctly, remember your preferences and collect anonymous or aggregated statistics on usage. Where required by law, we will ask for your consent before placing non-essential cookies.

10. Your rights

Under the GDPR, you have the right of access, rectification, erasure, restriction of processing, data portability and the right to object to certain processing (including processing based on legitimate interests and direct marketing), subject to legal conditions and exceptions.

To exercise any of these rights, please contact us via the contact form on our Website .

11. Complaints

If you have concerns about how we handle your personal data, you can contact us via the contact form on our Website . You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via https://autoriteitpersoonsgegevens.nl/ .

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our Website. Where appropriate, we will actively inform you of important changes, for example within our apps or on the Website.